CANCELLATIONPOLICY

Important Information About Your Appointment

OUR POLICIES

Please review our cancellation and no-show policy before booking

Appointment Reservation

When you book your appointment, you are holding a space on our calendar that is no longer available to our other clients.

Respectful Cancellation

In order to be respectful of your fellow clients, please call our salon as soon as you know you will not be able to make your appointment.

24 Hour Notice Required

If 24 hour notice is not given, the card on file will be charged 50% of your scheduled service.

No Show Appointments

No shows are included under this policy and will be charged for the entire amount of the service booked.

KEY HIGHLIGHTS

24 Hour Notice = No Charge

Cancel with at least 24 hours notice and you won't be charged any cancellation fee

Late Cancellation = 50% Charge

Less than 24 hours notice will result in a 50% charge of your scheduled service

No Show = 100% Charge

Missing your appointment without notice will result in a full charge for the service

Need to Cancel?

Please contact us as soon as possible if you need to cancel or reschedule your appointment. We appreciate your understanding and cooperation in helping us serve all our clients better.

CONTACT US

Thank you for choosing Dolce e Luce

Where luxury meets excellence